Frequently Asked Questions
Every month brings a new cocktail experience built around a featured Bass & Flinders spirit.
Your box includes a 200mL bottle of the featured spirit, pre-measured cocktail ingredients and a recipe to make at least five serves of the month’s feature cocktail, sometimes with a little extra spirit left over for you to enjoy how you please! Plus a QR code to our step-by-step how-to video.
Occasionally, you may need a simple household staple - such as ice or sugar - from home, and we’ll always make this clear in the recipe.
The cocktail changes every month, exploring different seasonal spirits, flavours and recipes from Bass & Flinders Distillery.
Your cocktail kit is curated by our distiller and bartender to bring a little more occasion to your cocktail hour at home.
Cocktail Society memberships are billed automatically on the 1st of each month using the payment method saved to your account.
When you first join, you may see a $0 order created in your account. Don’t worry - this is simply used to set up your membership and recurring billing schedule and isn’t an additional order or charge.
Your membership continues month-to-month until you choose to pause or cancel it. You can do this at any stage by logging in to your account here.
This depends on when you join.
If you join on or before the 1st of the month and your payment is successfully processed, you’ll receive that month’s Cocktail Society box.
If you join from the 2nd onwards, your first automatic payment will be taken on the 1st of the following month, and you’ll receive that month’s box.
Joined between the 2nd and 5th and don’t want to wait? Where stock allows, we may be able to squeeze you into the current month’s dispatch. Keep an eye on your inbox - we’ll contact you if this option is available.
Cocktail Society boxes leave Bass & Flinders Distillery on the 8th of each month, or the next business day if the 8th falls on a weekend or public holiday.
Once your box is on its way, you’ll receive tracking information so you can follow its journey to your door.
The 8th is our dispatch date rather than a guaranteed delivery date, so actual arrival times will vary depending on your location and the delivery network.
Part of the fun of Cocktail Society is discovering something new each month, with every cocktail curated by our distiller and bartender around a featured Bass & Flinders spirit.
We’ll give you a sneak peek at next month’s cocktail in advance, both by email and on our socials, so you’ll know what’s coming before your next payment is processed.
If it’s not quite your thing, simply skip that month through your online account by 11:59pm Melbourne time on the final day of the previous month. You won’t be charged, and your membership will automatically resume the following month.
Follow along on Instagram @cocktailsocietyau and Facebook @cocktailsociety for upcoming cocktail reveals.
Absolutely. Cocktail Society is designed to be flexible - there’s no minimum term and no cancellation fee.
You can skip an upcoming box, pause your membership or cancel through your online account.
To avoid being charged on the 1st, make any changes by 11:59pm Melbourne time on the final day of the previous month.
If you skip a box, you’ll automatically be back in for the following month unless you choose to skip again, pause or cancel.
Once a monthly payment has been processed, we don’t offer change-of-mind refunds for that month’s box. Refer to our Cocktail Society T&Cs for further information.
You can update your payment details and delivery address at any time through your Cocktail Society account.
If a monthly payment fails, we’ll let you know and automatically retry the payment the following day, for up to three consecutive days. If we’re still unable to process your payment, you may miss that month’s box – but your membership won’t necessarily be cancelled.
Changed address? Please update your delivery details by 11:59pm Melbourne time on the 5th of the month to ensure your upcoming box goes to the right place. Changes made after this cut-off may not apply to that month’s box, and once it has been packed, labelled or dispatched, we can’t guarantee it can be redirected.
Find our full Cocktail Society T&Cs here.
You can read the full Cocktail Society Membership Terms & Conditions here, including further information about recurring payments, delivery, refunds, cancellations and your membership.
